HomeLetter templates
Free letter templates
22 ready-to-use letters and forms, written in plain English. Copy, fill in the [bracketed] parts, and send or print. Free to use, no email required.
Not sure which to use? Read the complaint letter guide or call 0800 030 4669.
Letter to your landlord about damp or mould
A short, plain-English letter you can copy and send to your landlord to formally report damp or mould. Free to use.
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Stage 1 formal complaint to your landlord
Escalating to a Stage 1 complaint. A plain-English template you can copy and send to your landlord to start the formal complaints process.
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Stage 2 final complaint to your landlord
Escalating to Stage 2 after a poor Stage 1 reply. A short template you can copy and send to your landlord's senior complaints team.
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Report to your council's environmental health team
A short template you can use to ask your council's environmental health team to inspect your home for serious hazards like damp, mould or cold.
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Subject access request (SAR) to your landlord or council
A short letter you can use to ask your landlord or council for the personal information they hold about you. It is free. Useful for evidence.
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Repair diary template (printable)
A simple printable repair diary. Note each time you report a problem, what was said, and what was done. Useful evidence for any complaint or claim.
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Letter to your landlord about no heating or hot water
A letter you can copy and send to your landlord to formally report a broken boiler, no heating, or no hot water. Includes the legal deadline.
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Letter to your landlord about mice, rats, or cockroaches
A letter you can copy and send to your landlord to formally report a pest infestation. Covers mice, rats, cockroaches, and other vermin.
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Follow-up letter after your landlord ignored a report
A follow-up letter you can copy and send to your landlord when your first repair report was ignored or dismissed. Sets a clear deadline.
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Letter asking your landlord for compensation
A letter you can copy and send to your landlord to ask for compensation for the harm caused by their failure to repair your home.
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Letter asking your council to inspect your home (HHSRS)
A letter you can send to your council's environmental health team asking them to inspect your home under the Housing Health and Safety Rating System. Free to use.
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Formal written hazard report (Awaab's Law trigger letter)
A formal written report of a hazard that starts the Awaab's Law clock for social tenants. Free to use.
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21-day notice before Section 82 court proceedings
The mandatory written notice you must send your landlord before applying to the Magistrates' Court under Section 82 of the Environmental Protection Act 1990. Free to use.
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Letter before court action (final warning to landlord)
A final letter to your landlord warning that you will issue court proceedings if repairs are not done. Use this after all other steps have failed. Free to use.
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Request alternative accommodation from your landlord
Ask your landlord to rehouse you while disrepair repairs are done, or when your home is unfit to live in. Free template letter.
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Request home adaptations and a therapy assessment
A free letter asking your council or landlord for home adaptations like grab rails, a ramp or a level-access shower, and an occupational therapy assessment.
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Ask for medical priority on the housing register
A free letter asking your council or housing association to give you medical priority for rehousing because your home is affecting your health.
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Tell your landlord your home isn't safe after hospital
A free letter telling your landlord or council that you cannot safely return home from hospital until a repair or adaptation is sorted, and asking for urgent action.
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Report overcrowding to your council
A free letter reporting overcrowding in your home to the council, asking them to assess it and tell you what can be done.
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Ask your landlord for a gas safety check and working alarms
A free letter asking your landlord for the yearly gas safety check, and working smoke and carbon monoxide alarms, which are their legal duty.
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Ask your landlord for reasonable adjustments (disability)
A free letter asking your landlord to make reasonable adjustments under the Equality Act 2010 because of a disability or health condition.
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Supporting letter for a doctor, nurse or therapist
A free template for a health professional to write a short letter supporting a patient's request for rehousing, home adaptations, or urgent repairs on health grounds.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only, not a promise; every case is different.