Support for Tenants

Housing disrepair issues

Each issue is covered by Awaab's Law and other tenant protections. Click through to see your rights, the deadlines your landlord must meet, and how to claim. Not sure where to start? See how to get repairs done.

These problems are worth a claim

Damp, mould, leaks, broken heating: when a landlord leaves them, tenants are owed money. This is the scale of it in one recent year, and the problems we help you claim for.

£5.4m
compensation ordered for tenants in one year
26,901
orders made to put things right
40%
of it for damp, mould and leaks
£32,000
the largest single award

Figures from the independent statutory review, Annual Complaints Review 2024 to 2025. These are sector-wide outcomes for social housing tenants in England.