Support for Tenants

Housing disrepair issues

Each issue is covered by Awaab's Law and other tenant protections. Click through to see your rights, the deadlines your landlord must meet, and how to claim. Not sure where to start? See how to get repairs done.

These problems are worth a claim

Damp, mould, leaks and broken heating can support a claim where the legal tests are met. These figures show published outcomes from one recent year.

£5.4m
compensation ordered for tenants in one year
26,901
orders and recommendations made
578
cases had orders over £2,000
Almost £32,000
the largest single order

Figures from the independent statutory review, Annual Complaints Review 2024 to 2025. These are sector-wide outcomes for social housing tenants in England.