Downloads

Free, print-ready resources for the professionals and organisations who refer tenants to us. If a link here 404s, call us and we will send it to you directly.

Partnership packs

Two flavours depending on your organisation. Both PDFs cover how we work with you, what your tenants get, and the safeguards in place under FCA Permission 1020217. See formal partnerships for the full programme.

PDF, 3.2 MB

SFT Partnership Pack

Full overview for charities, support workers, and local-authority partners. Includes the referral pathway and safeguards.

PDF, 4.6 MB

Community Partner Pack

Tailored for community-centre, food-bank, and refuge partners who work with tenants in unsafe housing.

Posters

Print these for a waiting room, advice centre, or community noticeboard.

PDF, 0.4 MB

Repairs poster, v1

Print-ready poster for your waiting room or noticeboard: how a tenant reports disrepair and gets free advice.

PDF, 0.5 MB

Repairs poster, v2

An alternative layout for the same poster, use whichever fits your notice board or leaflet stand better.

Compliance

Documents for verifying who we are before you refer someone to us.

PDF, 0.3 MB

FCA register entry

Our current entry on the Financial Conduct Authority register (Cyntex Group Ltd, FRN 1020217), for anyone who wants to verify us before referring.