Modern slavery statement

This statement is made by Cyntex Group Ltd, trading as Support for Tenants. Our current annual turnover is below the £36 million threshold that triggers the statutory duty under Section 54 of the Modern Slavery Act 2015. We publish this statement voluntarily because tenants and partners deserve to know how we handle the risk of modern slavery in our business.

Our business

Support for Tenants is a regulated company (FRN 1020217) operating across England and Wales. We help tenants pursue housing disrepair claims against social landlords. Our supply chain is short, we work with a small panel of SRA-regulated solicitor firms, IT and infrastructure providers (hosting, email, CRM), and routine office suppliers.

Risk assessment

Our highest-risk areas would be in physical office supplies and any IT hardware we purchase. We mitigate this by procuring through UK-based suppliers who themselves publish Section 54 statements where required. We do not employ field staff, do not run a contact centre in any jurisdiction outside the UK, and do not procure cleaning or facilities services through agencies that we have not vetted.

Our policies

We commit to:

• Pay all employees and contractors at or above the Real Living Wage as published by the Living Wage Foundation.
• Verify the right-to-work status of every employee before they start.
• Require any solicitor firm we refer cases to be SRA-regulated and to confirm in their engagement letter that they comply with the Modern Slavery Act 2015.
• Refuse to use any subcontractor that cannot demonstrate compliance with the Act and the National Referral Mechanism.

Training

All staff receive a short modern slavery briefing at induction covering the indicators of forced labour, debt bondage and human trafficking, and the reporting routes (internally to the Managing Director, externally to the Modern Slavery Helpline on 08000 121 700 and the police on 101 / 999).

Reporting concerns

If you suspect modern slavery in any part of our business, email help@supportfortenants.co.uk or call our freephone 0800 030 4669. You can also contact the Modern Slavery Helpline directly on 08000 121 700.

Review

This statement is reviewed and updated annually by the Managing Director. The next review is due May 2027.