Start your claim check. It takes under a minute.
Tell us a little about the disrepair. A real person will call you back the same working day. You do not need any paperwork.
Prefer to call? 0800 030 4669, free.
What happens next
You answer a few questions
Three short taps, or skip them and just call. Nothing is shared until the end.
A real person calls you back
The same working day. A calm conversation, not a sales pitch. We check whether your case meets the legal tests and tell you honestly what we think.
We refer you, or point you to a better route
This assessment is free, with no obligation to continue. If a free route fits your case better than ours, we will say so on the first call.
Panel solicitors take over
If your case is accepted, an SRA-regulated solicitor from our panel takes over the legal work and deals with your landlord from there.
The free route stays open
You can complain about housing disrepair yourself, for free, through the ombudsman that covers your landlord. You can also bring a legal claim without using a claims management company.
Support for Tenants is a claims management company. The firm will receive a fee from the partner solicitor that it refers your case to.
or answer 4 quick steps, under a minute
4 quick steps, under a minute. Prefer to talk? Use the Call button below.
Who is your landlord?
No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing.
The law is on your side
These are the sector-wide outcomes from one recent year of social-housing complaints. When landlords leave homes in disrepair, tenants are owed money, and the figures show it.
- £5.4m
- compensation ordered for tenants in one year
- 26,901
- orders and recommendations made
- 578
- cases had orders over £2,000
- Almost £32,000
- the largest single order
Figures from the independent statutory review, Annual Complaints Review 2024 to 2025. These are sector-wide outcomes for social housing tenants in England.