Support for Tenants
Claim form

Start your claim. No upfront cost, and it takes under a minute.

Tell us a little about the disrepair. A real person will call you back the same working day. You do not need any paperwork.

Prefer to call? 0800 030 4669, free.

What happens next

1

You answer a few questions

Three short taps, or skip them and just call. Nothing is shared until the end.

2

A real person calls you back

The same working day. A calm conversation, not a sales pitch.

3

Panel solicitors take over

If you have a case, regulated solicitors run it for you from there.

4 quick steps, under a minute. Prefer to talk? Use the Call button below.

Step 1 of 425%

Who is your landlord?

Nothing is sent until the last step. No obligation.

Your answers are private and never sold.
No upfront cost, ever
England and Wales only
A regulated company, not a solicitor. Panel solicitors run the case.

No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing.

You are not chasing nothing

These are the sector-wide outcomes from one recent year of social-housing complaints. When landlords leave homes in disrepair, tenants are owed money, and the figures show it.

£5.4m
compensation ordered for tenants in one year
26,901
orders and recommendations made
578
cases had orders over £2,000
Almost £32,000
the largest single order

Figures from the independent statutory review, Annual Complaints Review 2024 to 2025. These are sector-wide outcomes for social housing tenants in England.