Support for Tenants

Repair record

A private diary for your disrepair problem. Log every report, reply and visit with a date, then print it as a clean timeline. It stays on your own phone or computer. We never see it, and you don't need us to use it.

Free tool

1. Your details (optional)

These only appear on the printed record. Leave them blank if you prefer.

2. Add what happened

One entry for each thing: every report, every reply, every visit, every photo. Short is fine. The date matters most.

3. Your record so far

Nothing here yet. Add your first entry above. If the problem started a while ago, add the old dates too, as close as you can remember.

4. Keep a copy

Where does this record live?

  • Only on this phone or computer. We cannot see it, and it is never sent anywhere.
  • Clearing your browser data deletes it. Print a copy now and then, or save the printed page as a PDF.
  • Keep photos in your camera roll. Their dates line up with the entries here.