Support for Tenants

Subject access request (SAR) to your landlord or council

When to use this
  • You want a copy of your repair history.
  • You want notes, emails, and any inspection reports about your home.
  • You are preparing a complaint or claim.
The template (copy or print)
[Your full name]
[Your address, including postcode]
[Today's date]

[Landlord's or council's data protection officer / data team]

Dear Data Protection Officer,

Subject Access Request under UK GDPR (Article 15) and the Data Protection Act 2018

I would like a copy of the personal information you hold about me, in connection with my home at [Your address] and my tenancy.

Please include:
- All repair reports I have made, with the dates
- Your notes, emails, and internal messages about me and my home
- Any inspection or surveyor reports
- My complaint history and any replies to me
- Any letters, emails or notes sent or received about my tenancy

Please reply within one month, as required by the law. There is no charge for this.

If you need to confirm my identity, please tell me what you need.

Yours faithfully,
[Your full name]
[Tenancy / reference number, if you have one]
[Phone number]
[Email address]
After you send it

Your repair history is strong evidence of disrepair. Keep the records they send you. See what evidence do I need.

See also: the related guide.

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