Report to your council's environmental health team
When to use this
- You rent privately or from a housing association.
- Your landlord has ignored serious repairs.
- You think the conditions are unsafe (damp and mould, cold, broken heating, electrics).
What to attach
- Dated photos of the problem
- Copies of what you have sent your landlord and any reply
- Any medical letters that show the home is affecting your health
The template (copy or print)
[Your full name] [Your address, including postcode] [Today's date] [Council's environmental health team email or postal address] Dear Environmental Health Team, Request to inspect my home under the Housing Health and Safety Rating System (HHSRS) I would like to ask for an inspection of my home at [Your address]. Landlord: [Landlord's name and contact details, or the letting agent if private rented] The problem: - [List the serious hazards, for example damp and mould, no heating, unsafe electrics, a leak.] - It started around [date or month]. - I have reported it to my landlord on [dates], and the problem has not been fixed. Impact on my household: [Say if anyone is very young, elderly, disabled, unwell, or pregnant. Keep it short.] I attach photos and copies of what I have sent the landlord. Please let me know what happens next and when you can inspect. Yours faithfully, [Your name] [Phone number] [Email address]
After you send it
If environmental health serve an improvement notice on your landlord and they ignore it, your case for a disrepair claim gets much stronger.
See also: the related guide.
Want help with your case?
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