Support for Tenants

Ask for medical priority on the housing register

When to use this
  • Your current home is making a health condition worse, or is unsuitable for your health needs.
  • You are on the housing register and want your medical priority or band reviewed.
  • A doctor, nurse or other professional can support what you are saying.
What to attach
  • A supporting letter from your doctor, consultant, or occupational therapist if you have one
  • Any evidence of your health condition and how the home affects it
The template (copy or print)
[Your full name]
[Your address, including postcode]
[Your housing application reference, if you have one]
[Today's date]

[Council housing options or allocations team]

Dear Sir or Madam,

Re: Request for medical priority for rehousing

I am asking you to assess my housing application on medical grounds and to review the priority or band I have been given.

[Explain how your home affects your health. For example: the stairs are unsafe for my condition, the home is overcrowded and worsens my illness, or there is no space for equipment I need.]

[List your health conditions briefly, and who is treating you.]

I have attached supporting evidence. Please tell me how your allocation scheme assesses medical priority, what else you need from me, and when I will get a decision.

Yours faithfully,
[Your full name]
[Your phone number]
[Your email address]
After you send it

Every council has its own allocation scheme, so ask for a copy of how it assesses medical priority. If you are turned down, you can usually ask for a review. For free advice, contact Shelter or Citizens Advice.

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