Antisocial behaviour and noisy neighbours are not housing disrepair, but here is who can help: your landlord's ASB team, the council, and the police.
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Direct answer
Antisocial behaviour and noisy neighbours are not something we handle, because they are not housing disrepair. But you do have rights, and there are people who can help. Your landlord, your council, and the police all have a role. If you also have repairs your landlord is ignoring, that part is us, call free on 0800 030 4669.
Who to contact
- Your landlord's antisocial behaviour (ASB) team. Most councils and housing associations have one. Report it and keep a record.
- Your council's environmental health team for noise, such as loud music late at night. They can investigate noise as a statutory nuisance.
- The police on 101 for ongoing problems, or 999 if you are threatened or in danger.
Keep a record
Write down dates, times, and what happened. A diary of incidents helps your landlord or the council take action.
Where to get more advice
Shelter and Citizens Advice can advise on antisocial behaviour and your tenancy. See where to get other housing help.
If you also have disrepair
If, alongside this, your landlord is ignoring damp, leaks, heating, or other repairs, that is something we can help with. Call us free on 0800 030 4669.
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Sources
- Environmental Protection Act 1990 (statutory nuisance) (legislation.gov.uk)
- Anti-social Behaviour, Crime and Policing Act 2014 (legislation.gov.uk)
We review every guide at least twice a year and update it when the law changes. If you spot something out of date or wrong, email help@supportfortenants.co.uk.
Reviewed against current housing law for England and Wales as at 25 May 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.
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