Support for Tenants
£3,084

Tower Hamlets Council ordered to pay £3,084 after misdiagnosing black mould

Landlord: Tower Hamlets CouncilIssue: Damp and mouldindependent statutory ruling decision: June 2024Case ref: 202126875

What happened

A resident lived with persistent leaks, condensation and black mould. The landlord first blamed external brickwork; later inspections found the real cause was condensation made worse by overcrowding and poor air circulation.

What the independent statutory ruling ordered

Ordered to pay the resident £3,084 and review how it records repairs.

Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202126875

Related

This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.