£2,325
Southern Housing ordered to pay £2,325 after failing to fix a leak for over a year
Landlord: Southern HousingIssue: Leaks and floodingindependent statutory ruling decision: June 2024Case ref: 202229259
What happened
The landlord raised jobs with contractors but did not monitor them, so a leak went unrepaired for more than a year. It did not act with urgency despite the resident's vulnerabilities.
What the independent statutory ruling ordered
Ordered to pay £2,325 in compensation and review how it supports vulnerable residents and manages knowledge and information.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202229259
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.