Support for Tenants
£2,600

Arhag Housing Association ordered to pay £2,600 after four years of damp and mould

Landlord: Arhag Housing AssociationIssue: Damp and mouldindependent statutory ruling decision: June 2024Case ref: 202200702

What happened

A resident who needed bathroom adaptations lived with damp, mould and unfinished bathroom repairs for over four years. Environmental health recommendations were not properly acted on, raising safety concerns.

What the independent statutory ruling ordered

Ordered to apologise, pay the resident £2,600 in compensation and review its compensation framework.

Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202200702

Related

This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.