£8,000
Sanctuary ordered to pay a tenant more than £8,000 over leaks, damp and mould
Landlord: SanctuaryIssue: Damp and mouldindependent statutory ruling decision: June 2024Case ref: 201901900
What happened
The landlord did not carry out a proper inspection after the first report and failed to manage its contractors, so a leak with damp and mould went unresolved for more than two years.
What the independent statutory ruling ordered
Ordered to pay the tenant more than £8,000 and improve its policies for dealing with leaks.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 201901900
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.