A short message you can send your patient or client

In short

Here are short messages you can copy and send. They are written in plain English and let the person decide whether to get in touch. Use whichever fits your service. Call us free on 0800 030 4669 if you want to talk a case through first.

Short text message (SMS or WhatsApp)

Hi [name], I mentioned a service that can help with the damp, cold or broken repairs in your home. They are called Support for Tenants. No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing. You can call them on 0800 030 4669 or visit supportfortenants.co.uk. Let me know if you would like me to help you get in touch.

Short email

Hi [name],

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Following our conversation about your home, I wanted to share Support for Tenants. They are a regulated service that helps tenants whose landlord has left their home in disrepair, like damp, mould, leaks or no heating.

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No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing. No follow-up is needed from your side or mine after the referral. You can:

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- Call them free on 0800 030 4669

- Fill in the short form at supportfortenants.co.uk/start-claim

- Email help@supportfortenants.co.uk

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Please let me know if you would like me to refer you directly.

A short waiting-room or leaflet line

Damp, cold or broken repairs at home? Support for Tenants can help. No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing. Call 0800 030 4669.

How we then handle it

Once they get in touch, we check whether they may have a claim. If they do, we refer them to an SRA-regulated panel solicitor who gives legal advice and runs the case. See what happens after you contact us.

Free call: 0800 030 4669 | Start your claim