£4,100
Platform Housing Group ordered to pay £4,100 after a roof leak that should have been an emergency
Landlord: Platform Housing GroupIssue: Roofing, guttering and drainsindependent statutory ruling decision: June 2024Case ref: 202212942
What happened
A leaking roof that should have been treated as a 24-hour emergency repair dragged on for 27 months. At one point the ceiling began to bow and water came out of a light fitting, leaving the resident fearful for her safety.
What the independent statutory ruling ordered
Ordered to pay £4,100 in compensation.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202212942
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.