Metropolitan Thames Valley ordered to pay £1,700 after a pregnant resident was displaced for 15 months
What happened
A resident who had a young child and was pregnant could not live in her home for 15 months because of ineffective leak repairs. The works were poorly coordinated and she had to chase the landlord daily.
What the independent statutory ruling ordered
Ordered the Chief Executive to apologise, pay £1,700 in compensation and review its knowledge and information management.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202127926
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.