Lambeth Council ordered to pay £8,545 after leaks brought down ceilings
What happened
An independent statutory ruling made five findings of severe failings against Lambeth Council over leaks, including cases where ceilings fell through. One repair took 395 working days while contractors missed appointments.
What the independent statutory ruling ordered
Ordered to apologise to the residents, pay £8,545 in compensation and review its communication, contractor management and training.
Source: independent statutory ruling, Learning from Severe Failings (June 2024)
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.