Support for Tenants
£2,250

Islington Council ordered to pay £2,250 after a resident with COPD lived with mould

Landlord: Islington CouncilIssue: Damp and mouldindependent statutory ruling decision: June 2024Case ref: 202222432

What happened

Delays, missed appointments and poor planning left a resident with COPD living with damp and mould. After one surveyor said the mould made him feel chesty, the landlord still took three months to inspect again, and 34 months to resolve the problem.

What the independent statutory ruling ordered

Ordered to pay £2,250 in compensation, apologise and discuss the resident's future reasonable-adjustment needs.

Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202222432

Related

This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.