Greenwich Council ordered to pay £750 over communal subsidence and a broken balcony door
What happened
A resident reported subsidence affecting the communal staircase and roof, and a balcony door he could not close. The landlord monitored the subsidence but communicated poorly, and left the balcony door unrepaired for a long time, saying the parts were obsolete and a full replacement was needed.
What the independent statutory ruling ordered
Ordered to apologise and pay the resident £750 in total: £200 for the communal repairs, £400 for the balcony door, and £150 for poor complaint handling.
Source: independent statutory ruling, published decision (7 November 2024) · case 202214272
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.