Common repair issues with Notting Hill Genesis

Based on public statutory complaints records, these are the most-cited issues by Notting Hill Genesis tenants.

Downgraded to G3 (non-compliant governance) Nov 2024 after serious regulatory concerns including weak board oversight of health & safety. Compliance plan agreed April 2025. They manage 67,000 homes. These are the issues that come up most often when tenants reach out to us.