If several flats in your block have the same disrepair, here is how it works. We handle each home as its own case and can line them up together. Call 0800 030 4669.
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We help one home at a time, but you do not have to act alone. If lots of flats in your block have the same problems, like damp, broken lifts, or no heating, each household can send us their own case. We can then deal with them together where it makes sense. To start, call us free on 0800 030 4669.
How a group claim works with us
There is no single big claim for a whole block with us. Instead:
- Each household contacts us and gives their own details.
- We check each home and gather evidence.
- Where the cases are similar and against the same landlord, the solicitor can line them up together.
This keeps each person's claim strong, while still putting pressure on the landlord.
What about shared parts of the building?
Some problems affect the whole block, like a broken lift, fire-safety issues, or repairs to the roof and shared areas. These can be more complicated, and sometimes need a different legal route. If your problem is mainly about the building itself, we will tell you and point you to the right help.
What to do next
Ask your neighbours to each get in touch with us. The more homes that report the same problem, the clearer the picture. Each household can call free on 0800 030 4669 or start online.
Free call: 0800 030 4669 | Start your claim
Sources
- Landlord and Tenant Act 1985, Section 11 (legislation.gov.uk)
- Homes (Fitness for Human Habitation) Act 2018 (legislation.gov.uk)
- Pre-Action Protocol for Housing Conditions Claims, England (justice.gov.uk)
We review every guide at least twice a year and update it when the law changes. If you spot something out of date or wrong, email help@supportfortenants.co.uk.
Reviewed against current housing law for England and Wales as at 25 May 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.
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Still stuck?
Call us free or start a claim online. We'll tell you honestly whether you have a case worth pursuing.