Your landlord cannot change the locks to lock you out. That is illegal eviction. Here is what to do if it happens, and the right people to call.
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Direct answer
No. Your landlord cannot change the locks to keep you out of your home. Doing so is illegal eviction and is a crime under the Protection from Eviction Act 1977. If it has just happened, call 999 for the police, or Shelter on 0808 800 4444 for urgent advice. See also landlord harassment and illegal eviction.
What is and isn't allowed
- Your landlord cannot change the locks while you still have the right to live there.
- They can change the locks after a court has ordered you to leave and the bailiffs have evicted you.
- If a lock is broken and unsafe, your landlord can replace it, but they must give you a new key.
What to do if you are locked out
- Call 999 for the police if you are being kept out of your home.
- Take photos and keep any messages from your landlord.
- Contact your council's tenancy-relations or housing team. Many can act quickly.
- Call Shelter on 0808 800 4444 for urgent help.
What can come of it
Illegal eviction is a criminal offence. The landlord can be fined and prosecuted. You can also claim compensation. A housing solicitor can advise. Get advice from Citizens Advice or Shelter to start.
If your home is also in disrepair
If your landlord has ignored repairs, that part is us. Call us free on 0800 030 4669.
Free call: 0800 030 4669 | Start your claim
Sources
We review every guide at least twice a year and update it when the law changes. If you spot something out of date or wrong, email help@supportfortenants.co.uk.
Reviewed against current housing law for England and Wales as at 28 May 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.
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