Havering Council repairs not being fixed?
If you have reported damp, mould, a leak, broken heating, or structural disrepair to Havering Council and they have not put it right, you may have a claim. No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing.
Regulated, FRN 1020217. Lines open 9am-7:30pm, Mon-Sat.
What you can claim for in Havering
How much you could get depends on how long it went on, how serious it was, and any effect on your health. Compensation can cover the inconvenience of living with the disrepair, damaged belongings, and a rent reduction for an unfit period. A panel solicitor can advise which losses may be recoverable in your case.
The legal deadlines Havering Council has to meet
Section 10A of the Landlord and Tenant Act 1985, known as Awaab's Law, gives social landlords in England statutory deadlines once a hazard is reported.
- 24hInvestigate any emergency hazard. If the home cannot be made safe in 24 hours, the council must offer alternative accommodation.
- 10wdInvestigate any significant hazard within 10 working days of the written report.
- 3wdSend you a written summary of findings within 3 working days of the investigation. This runs at the same time as the 5-working-day repair window below.
- 5wdComplete the safety work within 5 working days of finishing the investigation.
Save the date of your first written report and keep every reply, photograph and repair record.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only, not a promise; every case is different.