Has Wrexham Council ignored your repair complaint?
You're not the only one. If you reported a repair and Wrexham Council ignored it, the law is on your side.
Wrexham County Borough Council manages around 11,200 homes directly. The council took its housing stock back from external management in stages and now runs the service in-house. Wrexham's stock includes a significant inter-war and post-war estate footprint in Caia Park, Hightown, and Plas Madoc.
Major North Wales council landlord retaining stock. They manage 11,200 homes across England and Wales. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Welsh tenants are protected by the Renting Homes (Wales) Act 2016 and the Fitness for Human Habitation Regulations 2022. Awaab's Law (England) does not apply. The Welsh framework differs from the rules in England. If Wrexham Council has ignored you, here's how to claim.
You are not the only Wrexham Council tenant
In Wales, the Renting Homes (Wales) Act 2016 requires a landlord to keep the structure, exterior and key installations in repair and to keep the home fit for human habitation. Awaab's Law and the English repair Acts do not apply.