Has Tai Tarian ignored your repair complaint?
You're not the only one. If you reported a repair and Tai Tarian ignored it, the law is on your side.
Tai Tarian manages around 9,000 homes across Neath Port Talbot in South Wales. The association formed in 2017 from a stock transfer from Neath Port Talbot County Borough Council, taking on virtually all of the former council stock in the area.
Neath Port Talbot HA, recent Welsh Government regulatory judgement May 2026. They manage 9,000 homes across England and Wales. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Welsh tenants are protected by the Renting Homes (Wales) Act 2016 and the Fitness for Human Habitation Regulations 2022. The Tai Tarian stock includes significant Valley housing with the pre-1939 construction features that drive damp problems. The Welsh framework differs from the rules in England. If Tai Tarian has ignored you, here's how to claim.
You are not the only Tai Tarian tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.