Awaab's Law applies · You may have a claim
Has Sunderland City Council ignored your repair complaint?
You're not the only one. If you reported a repair and Sunderland City Council ignored it, the law is on your side.
Stock transferred to Gentoo, council not a registered provider for housing. They manage 0 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
You are not the only Sunderland City Council tenant
0
homes they manage
24hr
Awaab's Law emergency repair deadline
10 days
to investigate a serious hazard
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.