Has Riverside Group ignored your repair complaint?
You're not the only one. If you reported a repair and Riverside Group ignored it, the law is on your side.
Riverside manages around 75,000 homes across England, with stock concentrated in the North West and West Midlands. The group absorbed One Housing Group in 2023, adding significant London stock to a previously northern-weighted portfolio.
Upgraded G2→G1 in 2024 after RSH satisfied with post-One Housing merger controls. National coverage. They manage 75,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Riverside's older Liverpool and Greater Manchester estates have a documented backlog of structural repairs. Tenants there often face long waits for surveys; document every contact with date and time, as Awaab's Law breaches are easier to prove with a clear paper trail.
You are not the only Riverside Group tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.