Awaab's Law applies · You may have a claim
Has Reading Borough Council ignored your repair complaint?
You're not the only one. If you reported a repair and Reading Borough Council ignored it, the law is on your side.
South-East council landlord, pending RSH inspection. They manage 6,700 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
You are not the only Reading Borough Council tenant
6,700
homes they manage
24hr
Awaab's Law emergency repair deadline
10 days
to investigate a serious hazard
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.