Has Portsmouth City Council ignored your repair complaint?
You're not the only one. If you reported a repair and Portsmouth City Council ignored it, the law is on your side.
Portsmouth City Council manages around 14,500 homes directly across the city. The service covers a mix of pre-1939 terraces, post-war estates and 1990s housing-action-trust rebuilds in Buckland and Somers Town.
C3, service needs significant improvement. They manage 14,500 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Portsmouth's dense pre-1939 terraced stock has a documented issue with rising damp where ground-floor damp courses have failed. The council has previously categorised this as a slow-track repair, but if your wall is visibly damp at low level, that is not slow-track under Awaab's Law. It is a significant hazard requiring investigation within 10 working days. If Portsmouth City Council has ignored you, here's how to claim.
You are not the only Portsmouth City Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.