Has Peabody ignored your repair complaint?
You're not the only one. If you reported a repair and Peabody ignored it, the law is on your side.
Peabody is London's oldest housing trust, founded in 1862, today managing around 109,000 homes after its 2017 merger with Family Mosaic. It serves a heavily London-weighted stock with significant pre-1939 properties, homes built for a different era of expectations about damp, ventilation and heating.
London-focused HA, second-largest after Clarion. C2 consumer grade, weaknesses in Safety & Quality standard. Founded 1862. They manage 108,823 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Peabody's age profile means many homes are structurally prone to damp without active management. Tenants reporting mould often face long surveyor wait times. A 2024 independent statutory review highlighted repeated cases where Peabody investigated but failed to action repairs within Awaab's Law-equivalent timeframes (24-hour emergency / 10-working-day significant).
You are not the only Peabody tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.