Has Nottingham City Council ignored your repair complaint?
You're not the only one. If you reported a repair and Nottingham City Council ignored it, the law is on your side.
Nottingham City Council took its housing stock back in-house in 2023 after Nottingham City Homes (its former ALMO) collapsed financially in 2022. Around 25,000 properties transferred back to direct council management, and the transition created a documented backlog of unresolved repair cases that the council has been working through since.
C3, lack of accurate stock quality and decency data. Post-ALMO closure. They manage 25,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
If your tenancy began with Nottingham City Homes, your case may still be on a legacy system that did not migrate cleanly. Don't assume the council holds an accurate repair history, keep your own dated records. The collapse-and-reabsorption is itself useful context: a case stalled since 2022-23 falls squarely into the documented backlog. If Nottingham City Council has ignored you, here's how to claim.
You are not the only Nottingham City Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.