Support for Tenants
Welsh housing law applies · You may have a claim

Has Newport City Council ignored your repair complaint?

You're not the only one. If you reported a repair and Newport City Council ignored it, the law is on your side.

Council stock fully transferred to Newport City Homes (now Hedyn) in 2009. They manage 0 homes across England and Wales. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.

Example of typical UK rented housing

You are not the only Newport City Council tenant

0
homes they manage
Part 4
Renting Homes (Wales) Act repair duties
FFHH
fitness for human habitation standard

In Wales, the Renting Homes (Wales) Act 2016 requires a landlord to keep the structure, exterior and key installations in repair and to keep the home fit for human habitation. Awaab's Law and the English repair Acts do not apply.

Common Newport City Council issues we've seen

Don't let Newport City Council get away with it

Start your claim