Has MTVH (Metropolitan Thames Valley) ignored your repair complaint?
You're not the only one. If you reported a repair and MTVH (Metropolitan Thames Valley) ignored it, the law is on your side.
Metropolitan Thames Valley Housing (MTVH) manages around 57,000 homes across London, the South East, East Midlands and East of England. The group was formed by the 2018 merger of Metropolitan and Thames Valley Housing.
London/SE/EM/East HA. G2/V2/C2, improvements needed on FRA remedial actions. They manage 45,309 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
MTVH's stock includes a significant proportion of high-rise blocks built 1960-1985, several of which have been subject to fire-safety remediation post-Grenfell. If you're in a remediation programme, ordinary disrepair complaints can still be brought, fire-safety works don't supersede Section 11.
You are not the only MTVH (Metropolitan Thames Valley) tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.