Has Lewisham Council ignored your repair complaint?
You're not the only one. If you reported a repair and Lewisham Council ignored it, the law is on your side.
Lewisham Council manages around 14,000 homes directly across the borough. The council brought its housing stock back in-house from Lewisham Homes (its ALMO) in October 2023, and the transition created a known backlog of pre-2023 cases.
C3, RSH requested root-cause analysis on decent homes, repairs, fire safety failings. They manage 14,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
If your tenancy began with Lewisham Homes, your repair history may not have transferred cleanly. Don't assume the council holds an accurate record, keep your own dated diary of every contact. Independent statutory rulings have looked favourably on tenants who can demonstrate complaints stalled across the ALMO-to-council transition. If Lewisham Council has ignored you, here's how to claim.
You are not the only Lewisham Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.