Has London Borough of Lambeth ignored your repair complaint?
You're not the only one. If you reported a repair and London Borough of Lambeth ignored it, the law is on your side.
Lambeth Council manages around 33,000 homes across the borough. It has been the subject of repeated independent statutory rulings on damp, mould and structural repairs, and its own published TSM 2024-25 overall satisfaction figure (47.2%) was among the lowest of any council in the dataset.
First London local-authority landlord to receive C2 grade. Weaknesses in Safety & Quality and TIA standards. They manage 33,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Lambeth tenants reporting damp or mould often face long surveyor wait times. An independent statutory ruling has criticised the council for treating repeat reports of the same issue as separate matters rather than escalation. Keep a clear timeline showing every contact date, that pattern is what proves systemic failure, not an isolated lapse. If Lambeth Council has ignored you, here's how to claim.
You are not the only London Borough of Lambeth tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.