Awaab's Law applies · You may have a claim
Has Hexagon Housing ignored your repair complaint?
You're not the only one. If you reported a repair and Hexagon Housing ignored it, the law is on your side.
South-east London HA. C2 grade, weaknesses in Safety & Quality and Transparency standards. They manage 4,333 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
You are not the only Hexagon Housing tenant
4,333
homes they manage
Needs to improve
the government's rating for them (grade C2)
24hr
Awaab's Law emergency repair deadline
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.