Has Havering Council ignored your repair complaint?
You're not the only one. If you reported a repair and Havering Council ignored it, the law is on your side.
Havering Council manages around 9,000 homes directly across the outer east London borough. The stock concentrates in Romford, Hornchurch, and Rainham, with a mix of inter-war suburban housing and post-war estates.
London council landlord, pending RSH inspection. They manage 9,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Havering's older inter-war stock has a high concentration of single-skin garages converted into habitable rooms in the 1970s and 1980s. Conversions of this era often lack proper damp-proofing and ventilation. If your home includes a converted garage room with persistent damp, that is a structural defect from the conversion itself, not your tenancy behaviour. If Havering Council has ignored you, here's how to claim.
You are not the only Havering Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.