Awaab's Law applies · You may have a claim
Has Hafod ignored your repair complaint?
You're not the only one. If you reported a repair and Hafod ignored it, the law is on your side.
South-Wales HA. Founding member of Welsh Housing Partnership. They manage 6,000 homes across England and Wales. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
You are not the only Hafod tenant
6,000
homes they manage
24hr
Awaab's Law emergency repair deadline
10 days
to investigate a serious hazard
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.