Support for Tenants
Awaab's Law applies · You may have a claim

Has Enfield Council ignored your repair complaint?

You're not the only one. If you reported a repair and Enfield Council ignored it, the law is on your side.

Enfield Council manages around 11,000 homes directly across the borough. The stock includes large estates at Edmonton Green, Ladderswood, and Alma, plus significant 1960s tower-block holdings. The council has been running a long-term retrofit programme but disrepair complaints have continued to rise year on year.

London council landlord, pending RSH inspection. They manage 11,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.

Enfield's 1960s tower blocks have a documented history of cold-bridging at concrete frame joints, which produces persistent corner mould in flats above the ground floor. If your mould pattern follows the building's structural grid rather than the bathroom or kitchen layout, it is structural cold-bridging, not condensation. The landlord cannot charge you for it. If Enfield Council has ignored you, here's how to claim.

You are not the only Enfield Council tenant

11,000
homes they manage
24hr
Awaab's Law emergency repair deadline
10 days
to investigate a serious hazard

When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.

Common Enfield Council issues we've seen

Don't let Enfield Council get away with it

Start your claim