Welsh housing law applies · You may have a claim
Has Cardiff Community Housing Association ignored your repair complaint?
You're not the only one. If you reported a repair and Cardiff Community Housing Association ignored it, the law is on your side.
Cardiff city HA, smaller scale. Welsh Government regulatory judgement March 2025. They manage 3,000 homes across England and Wales. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
You are not the only Cardiff Community Housing Association tenant
3,000
homes they manage
Part 4
Renting Homes (Wales) Act repair duties
FFHH
fitness for human habitation standard
In Wales, the Renting Homes (Wales) Act 2016 requires a landlord to keep the structure, exterior and key installations in repair and to keep the home fit for human habitation. Awaab's Law and the English repair Acts do not apply.