Has Brighton & Hove Council ignored your repair complaint?
You're not the only one. If you reported a repair and Brighton & Hove Council ignored it, the law is on your side.
Brighton & Hove City Council manages around 11,500 homes directly across the city. The council's housing stock concentrates in Whitehawk, Moulsecoomb, Hangleton, and Hollingdean, with a mix of inter-war estate housing and post-war flats. The local political climate has driven sustained investment in damp-and-mould response, but contractor capacity has been a persistent issue.
C3-class report Aug 2024, major H&S and repairs failings flagged. They manage 11,500 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Brighton's seaside location accelerates external-wall deterioration on older flats, especially around exposed south-facing aspects. If your home shows tide-mark damp at low level on an external wall, or rotting window frames on the seaward side, that is structural rather than ventilation-related. The council cannot validly charge you for the consequences of failed pointing or eroded render. If Brighton & Hove Council has ignored you, here's how to claim.
You are not the only Brighton & Hove Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.