Has Brent Council ignored your repair complaint?
You're not the only one. If you reported a repair and Brent Council ignored it, the law is on your side.
Brent Council manages around 8,000 homes directly through Brent Housing Management, the council's in-house service. The borough has some of the highest temporary-accommodation use in London and a stock concentrated in Harlesden, Kilburn, and South Kilburn.
C3 after self-referral. Failed to verify completion of thousands of fire/asbestos/water safety actions. They manage 8,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Brent's South Kilburn estate has been under regeneration for over 15 years. Repairs on regeneration-zone homes are sometimes deprioritised on the assumption of imminent rebuild. Awaab's Law applies regardless. If your South Kilburn home has persistent disrepair and the council says repairs are on hold pending regeneration, that wording is itself reportable. If Brent Council has ignored you, here's how to claim.
You are not the only Brent Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.