Has Birmingham City Council ignored your repair complaint?
You're not the only one. If you reported a repair and Birmingham City Council ignored it, the law is on your side.
Birmingham City Council is the largest local-authority landlord in the UK, managing around 60,000 council homes across the city. The council declared effective bankruptcy (Section 114 notice) in September 2023, and while housing budgets are ring-fenced from that crisis, the wider service pressure on the council is real.
Largest council landlord in England (~60,000 homes). 2023 regulatory notice over major H&S failings. Section 114 council. They manage 60,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Birmingham's housing repairs were already under regulatory scrutiny before the financial crisis. Tenants who've waited months for major works should know that financial pressure on the council does not lawfully extend Awaab's Law deadlines or remove Section 11 duties.
You are not the only Birmingham City Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.