Has Barnet Council ignored your repair complaint?
You're not the only one. If you reported a repair and Barnet Council ignored it, the law is on your side.
Barnet Council manages around 10,000 homes directly through Barnet Homes, its wholly-owned ALMO. The borough's stock includes some of the largest 1960s tower estates in north London (Grahame Park, West Hendon) plus inter-war suburban housing across Edgware, Finchley, and Mill Hill.
Stock managed by Barnet Homes ALMO. Pending RSH inspection. They manage 10,000 homes across England. When a landlord this size ignores you, the law is on your side, but only if you act. Under Awaab's Law and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation and force the repair.
Grahame Park and West Hendon are both subject to long-running regeneration programmes. Repairs on regeneration-zone estates are sometimes deprioritised on the assumption of imminent rebuild. Awaab's Law deadlines apply regardless of redevelopment status. If your home is still standing and inhabited, repairs must happen to the statutory timetable. If Barnet Council or Barnet Homes has ignored you, here's how to claim.
You are not the only Barnet Council tenant
When a landlord this size ignores repair requests, the law is on your side, but only if you act. Under Awaab's Law (since October 2025) and Section 11 of the Landlord and Tenant Act 1985, you can claim compensation AND force the repair.