Enfield Council repairs not being fixed?
If you have reported damp, mould, a leak, broken heating, or structural disrepair to Enfield Council and they have not put it right, you may be owed compensation. Free assessment. No win, no fee. The fee only comes out of your compensation if you win.
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What you can claim for in Enfield
How much you could get depends on how long it went on, how serious it was, and any effect on your health. Compensation can cover the inconvenience of living with the disrepair, damaged belongings, and rent reduction for unfit periods. Enfield Council pays your legal costs on top.
The legal deadlines Enfield Council has to meet
Section 10A of the Landlord and Tenant Act 1985 (Awaab's Law, in force 27 October 2025) gives every social landlord in England statutory deadlines once you have reported a hazard.
- 24hInvestigate any emergency hazard. If the home cannot be made safe in 24 hours, the council must offer alternative accommodation.
- 10wdInvestigate any significant hazard within 10 working days of the written report.
- 3wdSend you a written summary of findings within 3 working days of the investigation. This runs at the same time as the 5-working-day repair window below.
- 5wdComplete the safety work within 5 working days of finishing the investigation.
Any missed deadline is a statutory breach. Save the date of your first written report, that is when the clock started.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.