Support for Tenants
Awaab's Law deadline: 10 working days

Damp and mould in Durham

Durham has 37,482 social housing homes. Damp and mould can be a serious problem, and a legal trigger for claims under Section 11, Landlord and Tenant Act 1985 + Homes (Fitness for Human Habitation) Act 2018.

533,000
borough population
37,482
social housing
12 to 32 wks
typical case length
10 working days
Awaab's Law deadline

Symptoms to look for

  • Black spots on walls, ceilings, or window frames
  • A musty smell that doesn't go away
  • Peeling wallpaper, paint, or blown plaster
  • Damp staining or tide marks on walls
  • Condensation that builds up daily
  • Mould on clothes, shoes, or furniture
  • Recurring chest infections or asthma flare-ups

Evidence to gather

  • Photograph every mould patch with a date-stamped phone camera (settings → camera → 'date stamp' on)
  • Keep every email, letter, and text message you've sent to your landlord, even WhatsApp screenshots count
  • Ask your doctor for a written note linking your symptoms to home conditions