Birmingham City Council ordered to pay £4,450 after failing to fix a leak for four years
What happened
It took more than 30 visits over four years to deal with a leak, and there was no evidence the landlord ever considered moving the resident out, even though he said he had considered taking his own life because of the conditions.
What the independent statutory ruling ordered
Ordered to apologise in person, pay £4,450 in compensation and show evidence the leak had been resolved.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202210450
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.