Cardiff Council repairs not being fixed?
If you have reported damp, mould, a leak, broken heating, or structural disrepair to Cardiff Council and they have not put it right, you may have a claim. No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing.
Regulated, FRN 1020217. Lines open 9am-7:30pm, Mon-Sat.
What you can claim for in Cardiff
How much you could get depends on how long it went on, how serious it was, and any effect on your health. Compensation can cover the inconvenience of living with the disrepair, damaged belongings, and a rent reduction for an unfit period. A panel solicitor can advise which losses may be recoverable in your case.
The legal deadlines Cardiff Council has to meet
In Wales, the Renting Homes (Wales) Act 2016 requires a landlord to keep the structure, exterior and key installations in repair and to keep the home fit for human habitation. Awaab's Law and the English repair Acts do not apply.
Save the date of your first written report and keep every reply, photograph and repair record.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only, not a promise; every case is different.