Housing disrepair help across Greater Manchester
Ten boroughs, two transferred-stock patterns, and the city where Awaab's Law was effectively written. From Manchester to Rochdale, Salford to Wigan, the deadlines now bind every social landlord.
What you need to know about repairs in Greater Manchester
Greater Manchester is made up of ten boroughs: Manchester, Salford, Bolton, Wigan, Bury, Oldham, Rochdale, Stockport, Trafford and Tameside. Several have transferred their housing stock to registered providers, others retained it. The result is a patchwork of council and housing-association tenancies, with a single shared legal duty.
Awaab Ishak died in Rochdale in December 2020, in a home managed by Rochdale Boroughwide Housing. The independent statutory ruling in his case drove the new law that bears his name. From 27 October 2025, Awaab's Law applies across every borough in Greater Manchester.
Private rented growth across Manchester, Salford and Hulme has been rapid. The Homes (Fitness for Human Habitation) Act 2018 applies to every rented home in the region, regardless of landlord type. If your landlord is a private letting agent, the Property Redress Scheme or The Property Ombudsman is the free complaints route.
Awaab's Law deadlines, the same across Greater Manchester
Awaab's Law started on 27 October 2025. It gives every social landlord across Greater Manchester firm deadlines once you have reported a hazard. The clock applies to every council and registered provider in the region.
| Action | Deadline |
|---|---|
| Emergency hazard, make safe | 24 hours |
| Significant hazard, investigate | 10 working days |
| Written summary of findings | 3 working days after investigation |
| Complete the works | 5 working days after written summary |
Awaab's Law applies to every social landlord in Greater Manchester from 27 October 2025. Rochdale Boroughwide Housing, the landlord at the centre of the case that drove the law, is bound by the same clock as every other registered provider and council in the region.
Districts and boroughs across Greater Manchester
The law is the same wherever you are in the region. Local councils and registered providers all owe the same duties to their tenants.
If your landlord is ignoring you in Greater Manchester
Each of the ten Greater Manchester boroughs has its own environmental health team. If you are private rented and your landlord ignores you, the borough's housing standards team can inspect under the Housing Health and Safety Rating System (HHSRS) and serve notices.
How a claim works
- Tell your landlord in writing. First you report the problem to your landlord and ask them to put it right. Keep a copy of what you send and any reply. If they do not sort it out, you may have a claim.
- A no-win-no-fee claim. A panel solicitor takes your case. If you do not win, you pay nothing. If you win, you pay an agreed fee out of your compensation, never out of your own pocket, and we explain it clearly before you start. This is worth thinking about if the problem has gone on a long time, or the landlord keeps ignoring you.
We will tell you honestly whether you have a claim. Call us free on 0800 030 4669. Support for Tenants is a regulated company. We are not a solicitor. Panel solicitors run the cases.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 22 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.